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Course:
Access Charge Handbook
Target Audience:
For personnel who use the Access Charge Handbook or those who want a layman’s understanding of Tariff #5.
Description:
A one day overview of the Access Charge Handbook. Topics include: Basic principles and rate elements for billing Switched Access and Special Access; Minutes of Use Development; Tariff No. 4 including Meet Point Billing; End User and Non-Recurring charges and understanding how NECA rates help to recover interstate access costs.
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Course:
Access Service Requests (ASR)
Target Audience:
For personnel who need to know how to read and interpret ASR’s for accurate billing and provisioning of access services, including CABS personnel and technical staff.
Description:
A one day session that covers either Switched Access, Special Access or a combination of the two needed to properly bill access tariff rate elements to access customers.Discussions of ASR forms focus specifically on the information needed to provide accurate access bills and a detailed review of miscellaneous non-recurring and testing charges.
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Course:
Asynchronous Transfer Mode – Cell Relay Access Service (ATM-CRS)
Target Audience:
For personnel who are involved with billing rate elements associated with ATM-CRS and for technical staff.
Description:
This one day session covers the basics of ATM technology. Discussion topics include a description of ATM-CRS in addition to how ATM-CRS can be used with existing services such as Special Access and DSL. A review of NECA’s ATM-CRS tariff offering and its application is covered.
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Course:
Average Schedule Settlements
Target Audience:
For personnel who are new to the Average Schedule settlement process or those interested in a refresher.
Description:
This one day session covers the Average Schedule settlement process and includes a detailed description of common forms; i.e. AS1000, AS3000. This course also discusses line haul methodology and the concept of revenue pooling.
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Course:
Common CABS & NECA Reporting Issues
Target Audience:
For personnel who are involved in CABS billing and NECA tariff services.
Description:
This half or full day session covers common billing and reporting issues discovered during NECA CABS, Revenue and Average Schedule reviews. Topics include: 800 database queries; the use of T/O ratio; data usage controls; host-remote/concentrator billing; Tariff No. 4; PIU factors and uncollectible reporting.
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Course:
Cost Company Settlements
Target Audience:
For new or existing personnel, consultants and/or accounts who are interested in learning more about the NECA settlement and pooling process.
Description:
This one day session covers the Cost Company Settlement process and includes a detailed description of the common forms, i.e. EC1050, EC3050. This course also discusses pooling concepts, the settlement cycle, and utilization of pool procedures and revenue and cost analysis.
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Course:
DSL Billing and Reporting Issues
Target Audience:
For personnel involved in billing and provisioning of DSL services.
Description:
This half or full day class details the most common and costly DSL billing and reporting discrepancies discovered during NECA DSL review processes. The goal of this class is to provide a comprehensive background on these issues and discuss methods to correct the problems. Topics include: Tariffs #4 and #5; Access Service Connection Point charges; NECA’s DSL Wholesale Rate Plan arrangements and DSL Extended Transport.
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Course:
Ethernet Transport Services (ETS)
Target Audience:
Engineers, central office and accounting personnel who get involved in the planning, provisioning and billing of Special Access services.
Description:
This half day classroom course is also offered as a two hour webcast covering the various rate elements, rate applications and detailed diagrams related to the many different scenarios of this service offering.
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Course:
Industry Update
Target Audience:
Personnel interested in learning about new developments within the telecommunications industry.
Description:
This half or full day session includes topics such as: recent tariff filings and new services, FCC rulings new services and other changes affecting the telecommunication industry.
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Course:
Introduction to CABS
Target Audience:
For personnel who are involved in billing Switched or Special Access, or who are interested in an overview of the Carrier Access Billing System (CABS) process.
Description:
This half day class or webcast provides personnel with a high level overview of the CABS process including call detail records, and sample bills for Special and Switched Access.
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Course:
Introduction to Telecommunications
Target Audience:
For new hires and personnel who are interested in an overview of the various topics within the field of telecommunications.
Description:
This half or full day session provides a basic understanding of telecommunication history and terminology, networking fundamentals, access tariffs, and the various jurisdictions.
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Course:
NECA DSL Service Offerings
Target Audience:
For personnel who are involved with DSL billing and provisioning.
Description
This half or full day class covers the rates and regulations of DSL services in NECA Tariff #5 as well as an overview of packet technologies including ATM and Ethernet Transport Services.
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Course:
NECA EXPO Convention
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Course:
NECA Functions: Start to Finish
Target Audience:
For new hires and personnel interested in an overview of the various NECA functions.
Description:
This one day presentation introduces the various NECA functions including but not limited to; Forecasting, Settlements, Cost Study analysis, Rate Development, USF and more. It illustrates how these functions are inter-related. This session will also demonstrate how an adjustment by one company can have an impact on the cash flow / settlements of other telephone companies.
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Cousre:
NECA Online Systems
Target Audience:
For telephone company personnel and/or their consultants who are interested in using or learning more about NECA's various online systems.
Description:
This one day or half day training class provides a live demonstration of the various NECA online systems. Online systems include: Tariff #4, Settlement System, USF and navigational help using the NECA corporate web site http://www.neca.org/.
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Course:
Network Planning Considerations
Target Audience:
For telephone company personnel interested in current access or network related issues.
Description:
This one day class reviews issues surrounding a telephone company’s decision to reconfigure its network. Topics include: Industry Standard Notification Procedures, call blocking, update requirements for BIRRDS/LERG and Tariff #4, and consortium owned ring deployment issues.
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Course:
Reporting of Loops, Lines & CPTs
(formerly called Loops, Lines & CPTs)
Target Audience:
For personnel interested in a more in-depth knowledge of how and when to count loops, access lines and Customer Premise Terminations (CPTs) for NECA reporting purposes.
Description:
This one day course provides students with many different network diagrams and answers on how to count loops, access lines and CPTs for NECA System reporting purposes; Settlements, USF & Cost Studies.
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Course:
Special Access
Target Audience:
For tariff coordinators, new hires, and those who need a more in-depth understanding of Special Access provisioning and billing.
Description:
This half or full day session covers the ordering process, rate elements, and a comprehensive understanding of the Special Access billing and provisioning process. This class includes various detailed network diagrams pertaining to Special Access.
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Course:
Switched Access
Target Audience:
For tariff coordinators, new hires, and those who need a more in-depth understanding of Switched Access provisioning and billing.
Description:
This half or full day session covers the ordering process, rate elements, and a comprehensive understanding of the Switched Access billing and provisioning process. This class also includes various detailed network diagrams pertaining to Switched Access.
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