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In Focus: April 2017

By Bill Hegmann, President and CEO

Although 2017 is only one third complete, it sure feels we've already packed in activity to fill a full 12 months.

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Verizon rural call completion workshop focuses on analysis

By Bob Gnapp, director - Member Training and Network Analysis

Held at the National Press Club in Washington, D.C., Verizon hosted its second rural call completion workshop. Both workshops were conducted as part of their agreement under a Consent Decree with the FCC. Unlike the April 2015 workshop, which focused on the causes of rural call completion failures and ways to mitigate them, this workshop centered on Verizon's analysis of calling records and performance metrics to detect failures. 

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Filed under April 2017, Tagged with Call completion

Verizon to host rural call completion workshop on March 29

As a part of their rural call completion consent decree, Verizon is hosting an industry workshop in Washington, D.C., on March 29, 2017. 

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Filed under February 2017, Tagged with Call completion

NECA, associations continue to press for resolution of call completion problems

Call termination issues frustrate rural subscribers was the headline of an Access article in spring 2011. Thus began what has so far been a five-year saga to resolve call completion issues that plague our members and their subscribers. The issues include calls that never reach the called party or calls that complete, but only after lengthy delays and/or with extremely poor voice quality.

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Filed under August 2016, Tagged with Call completion

2015 comes and goes with many important issues left to resolve

By Colin Sandy, Senior Regulatory Attorney

The year 2015 has come and gone with the FCC Chairman's promise to enact universal service support reform for rate-of-return rural local exchange carriers still pending. In some respects, this is not a bad thing. Earlier in 2015 FCC Chairman Thomas Wheeler promised to "move forward with rate-of-return reform by year end." However, as the rural associations met frequently to work out the details with FCC staff and NECA responded to numerous FCC requests for data it became clear that an accelerated rulemaking might not be practical.

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Senior Editor - Linda Zinner 
Editor - Rocky Marcelle     

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